Refund policy
Return & Refund Policy
Bloom Society — Bloom Lift™
Last updated: July 19, 2026
We want you to feel confident in your purchase. Please read the policy below carefully before requesting a return, as eligibility depends on the condition of the item.
30-Day Return Window
You have 30 days from the date of delivery to request a return. Requests submitted after this window cannot be accepted.
Order Cancellations
We understand that mistakes happen. If you need to cancel your order, please contact us as soon as possible at heybloomsociety@gmail.com.
Cancellation requests may be approved if your order has not yet entered processing or fulfillment. Once an order has begun processing or has shipped, cancellation is no longer guaranteed and the order will be subject to this Return & Refund Policy.
Condition Requirements
To be eligible for a return, your Bloom Lift™ must be:
- Unopened
- Unused
- Unwashed
- With the protective adhesive films still intact
Once the packaging has been opened or the inserts have been tried on, they can no longer be returned for a change of mind or an incorrect size selection. This includes cases where the product was tried on briefly or just to check fit. This requirement exists for hygiene and safety reasons, since Bloom Lift™ is a skin-contact adhesive product.
Who Pays for Return Shipping
Change of mind, ordering the wrong size, or an accidental purchase: These returns are the customer's responsibility. If your item is unopened, unused, and meets the condition requirements above, you may return it, but you will be responsible for the cost of return shipping.
Original shipping charges (if applicable) are non-refundable.
Damaged, defective, missing, or incorrect items: If your order arrives damaged, defective, is missing items, or you received the wrong product, we will work with you to resolve the issue at no additional cost to you. Reach out to us at heybloomsociety@gmail.com with your order number and, where possible, a photo of the issue, and we'll take care of it.
Inspection Process
All returns are inspected upon arrival to confirm they meet the condition requirements above before a refund is issued. Returns that show signs of use, washing, or missing or removed adhesive films will not be eligible for a refund. We will contact the customer regarding the available options, and any cost required to ship an ineligible item back will be the customer's responsibility.
Refund Processing
Once your return has been received and inspected, we'll notify you of the outcome.
If approved, your refund will be issued to your original payment method. Depending on your financial institution, it may take 5–10 business days for the funds to appear in your account.
Bundle & Multi-Item Returns
If you purchased a multi-item bundle (Buy 2, Buy 3, Buy 4, etc.) and only return part of the bundle, your refund will be recalculated based on the bundle discount you actually qualify for after the return.
In other words: bundle pricing is based on the total quantity purchased. If returning an item drops you below the quantity needed for that discount tier, your refund will reflect the corrected, non-bundle (or lower-tier) price for the item(s) you keep — not the original bundle price per item.
Example: If you bought a 4-pack at the Buy 4 bundle price and return 2 items, your refund for those 2 items will be calculated after re-pricing your remaining 2 items at the Buy 2 tier (or single-unit price, if applicable) — not simply dividing the original 4-pack total evenly by 4.
How to Start a Return
To request a return, email us at heybloomsociety@gmail.com with your order number and the reason for your return. If your item arrived damaged, defective, missing, or incorrect, please include a photo if possible so we can resolve it quickly.
Please do not mail an item back before your return request has been reviewed and approved. If your return is approved, we will provide the correct return address and return instructions. Approved returns must be shipped within 7 days of approval.
Do not send your return to the address shown on the original shipping package unless Bloom Society specifically instructs you to do so.
Bloom Society reserves the right to update this policy at any time. Any changes will be reflected on this page with the updated revision date. Please note this policy is separate from and does not override any statutory return or consumer protection rights you may have under the laws of your country or region.